One of the largest telecomms in the world set an ambitious goal – to dramatically improve their customer experience. They wanted a real time customer experience analytics solution to tackle changing consumer demands and growing competitive pressures.
There are a wide range of data analytics tools out there, and it can be challenging to sort through all the options.
The CloudBees team Combines data from three companies and implements analytics in real-time, with little manual effort.
Phil Steffek, Data Architect of CloudBees, speaks to five tips he used to implement behavioral analytics for his company across 12 applications - all while leveraging the Interana/Segment technology partnership.
Learn how Interana is helping Edmunds enable self-service analytics for business users, analysts and executives - faster than complex SQL-based queries.
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Learn how Interana came to be. From a powerful internal platform at Facebook to a thriving analytics company. The founders realized that in order to deliver true real-time discovery and interactivity, you need a platform that is simultaneously extremely fast across the full dataset, and an interface that is intuitive and visual.
Learn more about the common shortcomings of self-service data analytics tools and how Interana provides true self-service access to your data.
Unlike traditional BI and analytics tools that only tell you “what,” Interana helps you discover “why.” It allows business users to easily analyze trillions of time-based data points dynamically, iteratively, and in real time, making it the ideal platform for customer behavior analytics, web and mobile analytics, and product innovation and optimization.
Interana’s co-founder and CTO Bobby Johnson discusses how Interana will change the way business people make decisions.
Getting more value from your data means uncovering intelligence that helps your business take concrete actions to improve outcomes.
We recently polled business professionals with a stake in data and analytics at their organizations to see how things are going. And we learned a few things.
It's 2019. Yet, in many ways, organizations are still analyzing their big data like it’s 1999.
Knowing the important details about how customers interacted, engaged, and connected became a (literal) game-changer. Interana helped VGW know more about how customers engaged, played, and connected with others on their popular social casino games.
People are changing their behavior to limit the information they share with brands online. How many of us have installed ad blockers, used private browser windows, reduced (or even stopped) using social media? Read Interana's latest report on the value of deploying ethical tactics to maximize customer engagement . . . and respect.
Creating valuable customer experiences are critical as consumers engage with digital platforms -- first step is knowing what they do when they engage
